Customer Service Representative - State Farm Agent Team Member
Full Time • Lansdale - PA
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service & Sales Representative – Drive Retention. Elevate Revenue. Build Your Career.
The Curley Agency – State Farm
The Curley Agency – State Farm
Are you someone who thrives in a relationship-driven environment and gets excited about uncovering new sales opportunities? Do you love helping customers—while also boosting agency growth through proactive protection conversations? If so, we want you on our winning team.
As a Customer Service & Sales Representative, you’ll support existing clients while strategically growing accounts through impactful recommendations. You’ll focus on retention, loyalty, and revenue growth—all by ensuring customers have the coverage they truly need.
Why This Role Matters
This isn’t just a support position—it’s a high-impact role that protects clients, strengthens trust, and drives opportunity.
✨ You’ll contribute to:
-
Sales Growth – Expand existing accounts through needs-based conversations
-
Customer Loyalty – Build trust by solving problems and delivering fast, accurate service
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Agency Success – Help fuel performance targets and retention goals
What’s In It for You
- Competitive base pay + performance bonuses
-
Licensing support if needed (Property & Casualty + Life & Health)
- Ongoing training and development
- A positive, driven team culture where your results get noticed
- A stable and rewarding career in a growing industry
What You’ll Do
- Provide high-quality service for policy updates, billing, claims, and inquiries
- Conduct proactive policy reviews and present coverage recommendations
- Identify in-book sales opportunities and follow up on warm leads
- Build lasting relationships through upbeat, solution-focused communication
- Support retention goals and drive referrals
What We’re Looking For
- A confident communicator who easily builds rapport
- A sales-minded achiever who’s motivated by goals and incentives
- Someone who enjoys solving problems and turning conversations into results
- Organized, deadline-minded, and consistent in follow-through
- Licensed or ready to obtain required licenses (we’ll help you get there)
Take the Next Step
If you’re ready to grow your career with a role that combines outstanding service with exciting sales potential, we want to meet you.
Apply today and grow with The Curley Agency!
Compensation: $50,000.00 - $70,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Rob Curley - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and College Planning.
- Our office is located in Lansdale, Pa.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none